The phone rang about 09.45 this morning - it gave precisely 2 rings then stopped, so neither of us managed to get to it in time. OH dialled 1471, it was a Freephone number, he rang it back. It was a recorded BT message saying they'd tried to call us but were unable to reach us! FFS!!!
Then the phone rang again about 10 mins later.....the by now familiar BT automated voice mail message saying we would receive a call between 10.00 and 12.00 today.
Have they rung? NO! - yet again.
I give up. I am just sick and tired of the whole thing, it's causing me too much stress and I wash my hands of it. IF (and it's a great chuffing huge 'I don't believe a word you say' IF) they do ring again, husband can deal with it, because i'm in danger of giving them such an ear bashing their ear will be sore for a month.
Meanwhile, on their Fault Tracker website page, it says our fault is 'in progress' and they aim to repair it by 23.59 tonight. Yesterday it said they would aim for repair by 17.00 YESTERDAY. Seeing as they have to send out an engineer to replace the obsolete 40+ year old cable from the pole to our house, I don't think it will now be done today, do you?! ;-)